Experience Based Design: Healthcare

frau 40 sucht mann Public institutions are often criticized as being bureaucratic, inefficient, or ineffective at fulfilling the purposes they are designed to do, compared with private, user-centric, industries. Often in the case of public institutions, individuals have no opportunity to choose a better product, as is the case in the private sector. That therefore leaves little incentive to innovate the design of public services. However initiatives are not absent. ThinkPublic, a social design agency, has worked with hospitals in the UK to redesign the National Health Service to become a more patient-centered public service. Their experience based design methodology involves individuals’ experiences, existing and aspirational, in the design process. Interviews, videos, photographs, journals, and web blogs of patients, carers, and hospital staff have all been used to design new, patient-centered, solutions for several difficult areas of health care, while simultaneously encouraging patients, carers, and staff to work together to address problems.
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go to website As part of the Design!Public conclave, the Center for Knowledge Societies (CKS) is organising field experiences in and around Bangalore on the 11th and 12th of October. We are looking for intelligent, talented, or just plain interested volunteers who want first-hand experience at ethnography and design research.

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http://www.riskmanagementconsulting.ca/paradays/1208 Findings from the field experiences will be shared at the Design!Public Conclave on the 14th of October at the NGMA. It’s your chance to be a part of the cycle of innovation.

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Call
Neha Ahlawat: +91 8095081400
Namrata Mehta: +91 9818073434

Read more about the Conclave here, and see the draft agenda.